Privacy Policy
1. Purpose of Processing Personal Information
Gajua ('https://gajua.com') processes personal information for the following purposes to provide a specialized social network service for travelers, and does not use it for purposes other than those specified.
- Member registration and account management
- Social network service provision (user follow, country/city follow, group activities, etc.)
- Travel information sharing and travel companion matching service
- Multi-language translation service
- Personalized travel information recommendations
- Customer inquiry and feedback handling
- Service usage statistics analysis
2. Collection of Personal Information
Gajua collects the following personal information to provide services.
- Required: Email address, password, nickname
- Optional: Profile image, bio, travel interests, preferred travel style, language preferences
- Automatically collected: IP address, service usage records, access logs
3. Processing and Retention Period of Personal Information
① Gajua processes and retains personal information within the period of retention and use of personal information in accordance with laws or agreed upon when collecting personal information from the subject.
- Membership information: Until membership withdrawal
- Posts and comments: Until deletion request
- Travel companion matching records: 6 months after matching ends
- Log records: 3 months
- Information retained by relevant laws: For the period specified by relevant laws
4. Provision of Personal Information to Third Parties
Gajua does not provide users' personal information to external parties in principle. However, the following cases are exceptions.
- When the user consents to provide to third parties
- When requested by investigative agencies according to procedures and methods prescribed by laws
- When necessary for statistical compilation, academic research, or market research in a form that cannot identify specific individuals
5. Rights and Obligations of Information Subjects
Users can exercise the following rights as personal information subjects.
- Request to view personal information
- Request for error correction
- Request for deletion
- Request to stop processing
- Request to delete travel companion matching information
- Profile information modification
6. Measures to Ensure the Safety of Personal Information
Gajua implements the following technical/administrative and physical measures necessary to ensure safety in accordance with Article 29 of the Personal Information Protection Act.
- Encryption of personal information (passwords, important data)
- Installation and periodic updates of security programs for protection against hacking and computer viruses
- Access restriction and control of personal information processing system
- Minimization and regular training of personal information handling staff
- Personal information protection during multi-language translation processing
7. Installation, Operation, and Rejection of Personal Information Automatic Collection Devices
Gajua may use cookies to provide personalized services to users. Users have the option regarding cookie installation and can allow/reject all cookies or choose to be confirmed each time cookies are stored by setting options in their web browser.
8. Personal Information Protection Officer
Gajua has designated a personal information protection officer as follows to be in charge of personal information processing and handle complaints and remedies related to personal information processing.
- ▶ Personal Information Protection Officer
- - Position: Personal Information Protection Officer
- - Contact: privacy@gajua.com